Refund policy

GNARSCARS — RETURN & REFUND POLICY

Effective Date: 10/20/2026

At GnarScars LLC, we stand behind the clothing we sell. If something isn't right with your order, we're here to help.

30-Day Returns

We accept eligible returns within 30 days of delivery.

To qualify for a return, merchandise must be:

  • Unworn, unwashed, and unused.

  • In its original, resellable condition.

  • Returned with original tags and packaging, where applicable.

  • Accompanied by proof of purchase or an order number.

Clothing showing signs of wear, washing, damage caused after delivery, or alterations may not qualify for a change-of-mind return.

How to Request a Return

Before sending anything back, please contact us at mackcampbell99@gmail.com.

Include your order number, name, item you wish to return, and reason for the return.

We will review your request and provide return instructions and the appropriate return address.

Please do not send returns to an address that has not been provided or confirmed by GnarScars.

Exchanges & Limited Drops

GnarScars releases clothing in limited quantities. Exchanges are welcome for eligible merchandise, subject to stock availability.

We cannot guarantee that a different size, color, or design will remain available.

If an exchange isn't possible, you may request a refund under our return eligibility rules.

Return Shipping

For standard returns due to sizing, fit, or personal preference, customers are responsible for return shipping costs.

Original shipping charges are generally nonrefundable for change-of-mind returns, except where required by law.

We recommend using a tracked shipping service and securely packaging returned merchandise.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at mackcampbell99@gmail.com as soon as reasonably possible.

Include your order number, a description of the issue, and photographs where helpful.

We will review the problem and work with you on an appropriate resolution, which may include a replacement, exchange, refund, or another remedy required by applicable law.

GnarScars will cover reasonable return shipping costs when we require the return of an item because of our error or a verified defect.

Refund Processing

Once we receive and inspect an eligible return, we will notify you of the outcome.

Approved refunds will be issued to the original payment method.

GnarScars processing timeframe: [Confirm number of business days after approval]

Your bank or payment provider may require additional time to post the refund.

Final-Sale and Special Items

Any merchandise designated as final sale will be clearly identified before purchase.

Restrictions on change-of-mind returns for final-sale or special-order merchandise do not limit any rights or remedies that cannot legally be excluded.

Order Changes & Cancellations

We begin processing orders as quickly as possible.

If you need to change or cancel an order, contact mackcampbell99@gmail.com promptly.

We will try to accommodate requests before an order ships, but changes cannot always be guaranteed once fulfillment has begun.

Any applicable statutory cancellation rights remain unaffected.

Contact

For returns, refunds, exchanges, or order concerns:

GnarScars Customer Support

Email: mackcampbell99@gmail.com

Website: https://gnarscars.com

This policy does not limit any consumer rights provided by applicable law.